TRANSPARENT INVESTMENT
Pricing
*All prices exclude GST. Our staff are Australia-based.
How we deliver up to 50% savings
We track the going rates for Australian Drupal agencies and price ourselves 25–35% below the typical hourly range. Combine that lean baseline with our automation-first delivery model and you get predictable outcomes at roughly half the cost of heavyweight agencies—without trading away quality.
Lean commercial model
Our rate card is consistently 25–35% lower than large-agency peers. We keep overheads minimal so more of your budget funds senior engineering time, not layers of account bureaucracy.
Automation everywhere
We automate functional, visual, and accessibility testing; run continuous quality gates; enforce automated security checks; and pair human reviews with AI assistants. That automation routinely adds 20–25% delivery efficiency.
High-output delivery culture
A compact, senior team means decisions happen fast. You avoid the slow hand-offs and status churn that inflate hours in bigger agencies, unlocking another 10–15% productivity win.
Quality without compromise
Specifications drive every engagement, reinforced by test-driven development, dual human + AI code reviews, and living documentation. The result is elite code quality and security, delivered faster—not a discount experience.
When you stack our pricing advantage with the velocity gains from automation and focus, customers routinely see 40–50% lower spend for equivalent or higher quality outcomes.
Prepaid support blocks
Lock in senior Drupal support at a preferred rate. Prepaid hours give you a responsive squad on standby for proactive improvements, incident response, and roadmap items without procurement friction.
40-hour Block
AU$ 6,000*
Ideal for small roadmaps or stabilising legacy modules. Prepaid balance stays available for 12 months with easy renewals.
- 40 hours of TrueCMS engineering
- Use within 12 months with simple top-ups to extend coverage.
- Led by senior engineers with automation baked in
- Monthly utilisation updates
- Quarterly optimisation recommendations
- Pair seamlessly with retainers for overnight UAT on security updates
80-hour Block
AU$ 12,000*
Balanced option for steady improvement and support cadence. No expiry; draw down hours whenever priorities surface.
- 80 hours of TrueCMS engineering
- No expiry—deploy hours exactly when support or improvements are needed.
- Led by senior engineers with automation baked in
- Monthly utilisation updates
- Quarterly optimisation recommendations
- Pair seamlessly with retainers for overnight UAT on security updates
120-hour Block
AU$ 18,000*
Best value for multi-site portfolios or continuous programmes. Hours never expire and flex across teams.
- 120 hours of TrueCMS engineering
- No expiry—deploy hours exactly when support or improvements are needed.
- Led by senior engineers with automation baked in
- Monthly utilisation updates
- Quarterly optimisation recommendations
- Pair seamlessly with retainers for overnight UAT on security updates
Pair prepaid blocks with a retainer when you need guaranteed SLAs and overnight UAT on security updates.
Priority retainers for mission-critical teams
Layer a retainer over your prepaid support hours when you need guaranteed response times, dedicated leads, and fast-track escalation for high-stakes releases or incidents.
Regular Support
AU$ 1,000/month*
Best for stable Drupal estates that need reliable coverage with overnight security updates handled through our automation pipeline. Minimum 6-month runway.
- 1-hour response | business-day resolution
- Senior engineers oversee ticket triage and fixes
- Business-hours support aligned to your prepaid block
- Overnight UAT for security updates via our automation pipeline when the retainer is active**
- Onboarding allowance: draws from your prepaid support block before SLAs activate*
Priority Support
AU$ 2,000/month*
Adds a standby lead and expedited triage so every ticket moves straight to the front of the queue. Minimum 6-month runway so your dedicated leads stay close to the work.
- 1-hour response | business-day priority resolution
- Dedicated senior squad on standby
- Quarterly roadmap reviews tuned to your roadmap
- Overnight UAT for security updates via our automation pipeline when the retainer is active**
- Onboarding allowance: up to 10 hours included*
Critical Availability
AU$ 4,000/month*
Designed for agencies who need on-call senior engineers, instant escalation, and release windows aligned to your go-live schedule. Minimum 6-month runway keeps the response squad embedded with your team.
- 15-minute response | 24/7 escalation
- Dedicated senior squad on standby
- Quarterly roadmap reviews tuned to your roadmap
- Overnight UAT for security updates via our automation pipeline when the retainer is active**
- Onboarding allowance: up to 20 hours included*
* Every retainer begins with a scoped onboarding support block to align access, automation, and incident runbooks. Regular Support activates once that onboarding is completed using your prepaid hours. Priority Support includes up to 10 hours, and Critical Availability includes up to 20 hours. Additional onboarding is deducted from your pre-purchased support block or billed separately. Learn how onboarding works.
** Overnight UAT for security updates is delivered through our CI/CD automation once a retainer is active. See how overnight UAT works.
Project engagements
Project engagements are typically ~20% higher than support rates. Fixed-fee options available following discovery. For greenfield and rebuild projects, see our New builds service for scope, delivery model, and automation setup details.
How We Approach Pricing
TrueCMS pricing is transparent by design. You always know what work is in flight, who is accountable, and which outcomes we are driving. Support arrangements focus on predictable blocks and retainers, while project work is scoped collaboratively after discovery. Our entire delivery squad is based in Australia to make collaboration seamless across time zones and compliance needs.
What's Included In Every Engagement
- Australia-based senior engineers lead delivery, supported by mid-level and junior specialists where it maximises value.
- Automated testing, accessibility checks, and performance budgets baked into the pipeline.
- Weekly progress reports, roadmap reviews, and executive-ready summaries.
- Access to specialists in DevOps, accessibility, analytics, and optimisation as needed.
Value Beyond the Rate Card
We obsess over removing wasteful manual work. By automating regression tests, deployments, and reporting, we spend more of your budget on improvements that stick. Most clients reduce total spend within the first quarter.
Ready to evaluate fit? Talk with our team to map the right combination of support blocks and retainers for your roadmap.
Automation and senior ownership reduce rework, meaning total spend drops even when hourly rates stay premium.
Why clients stay with TrueCMS. Ready to compare notes? We’ll walk through your current spend and show the automation-led improvements that unlock 30–50% savings.
Talk to our team